The City of Morganton follows a varying, credit-based deposit policy. The standard deposit is $400.00 for all utilities – electric, water and sewer. Customers do have the option to apply for a lower deposit at an additional cost of $10.00. If a customer wishes to apply for a lower deposit, the City will run a verification check to determine the customer's eligibility.
Great Credit - $190 deposit
Customers with great credit will receive a green light and will be eligible for a deposit rate of $190.00.
$130 for electric
$20 for water
$40 for sewer
$190 total deposit
Good Credit - $300 deposit
Customers with good credit will receive a yellow light and will be eligible for a deposit rate of $300.00
$210 for electric
$30 for water
$60 for sewer
$300 total deposit
Poor/No Credit - $400 deposit
Customers with poor credit will receive a red light and must pay the standard $400.00 deposit to receive service.
$280 for electric
$40 for water
$80 for sewer
$400 total deposit (standard deposit)
Some exceptions apply:
- Water customers who live outside the City limits must pay double the amount for water deposits.
- Homeowners do not have to pay a deposit.
- Customers with a one year payment history without late fees being assessed do not have to pay a deposit.
- A letter of credit from another utility company stating that the customer has had a good payment history for the same service for the past 12 months may also be provided in lieu of a cash deposit.
Residential customers who have had a good payment history for 12 months can request their deposit be refunded. Customers who do not request a refund will have their deposit applied to their final bill.